FAQs
Jewelry Care
We are dedicated to creating high-quality handmade jewelry designed to last for years to come. Our jewelry findings are made of hypoallergenic stainless steel, known for its durability, tarnish resistance, and ability to withstand sweat and water. Safe for sensitive skin, our pieces are nickel, cadmium, and lead-free, ensuring both beauty and peace of mind.
Polymer clay jewelry is lightweight, fade-resistant, and made to last with proper care:
- Take off before showering, swimming, or exercising to preserve the quality of gold or silver plating.
- Avoid contact from lotions, oils, and perfumes to prevent your jewelry findings from tarnishing.
- Use a soft and damp cloth to clean polymer clay pieces. Avoid using alcohol wipes on polymer clay pieces as they can smear colors or patterns.
- Store in a clean, dry place. When traveling, use a box or pouch for protection.
We may use some brass charms and it will be notated in the product description. Brass can be easily polished to look bright again with a soft microfiber cloth, or use cotton or Q-tip with a mix of white vinegar and water (1:4) to clean tarnishing spots on brass charms.
Makeup Bags
Our makeup or toiletry bags are made from 100% cotton fabrics. To keep your bag looking its best, we recommend hand washing with mild detergent. Avoid bleach to preserve the fabric's color and quality. For drying, lay flat or hang to air dry to maintain its shape. If needed, you can lightly iron on low heat. With proper care, your bag will stay fresh and stylish for everyday use!
Shipping
- For shipping questions, please refer to our shipping policy here. If you need further assistance, please feel free to reach out via the Contact page.
Return & Exchange
- Please refer to our Refund policy here.